Privacy Policy
Last updated: October 2025
This Privacy Policy explains how The Affinity Project – Coaching and Mentoring (“we”, “us”, “our”) collects, uses, and protects your personal information when you engage with our website, programmes, or coaching services. We are committed to handling your data responsibly, transparently, and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
The Affinity Project – Coaching and Mentoring provides educational and personal development services for young adults and adults.
We are registered and operate in the United Kingdom.
If you have any questions about this policy or how we handle your information, please contact:
Email: info@theaffinityproject.co.uk
2. The Information We Collect
We collect and process personal information that you choose to share with us when you:
- Enrol in a programme or 1-to-1 coaching session
- Subscribe to our newsletter or mailing list
- Contact us via email, website form, or social media
- Provide feedback, testimonials, or research responses
This may include:
- Your name, email address, and contact details
- Date of birth or age group (if provided voluntarily)
- Emergency contact information (for group programmes)
- Payment details (processed securely via Stripe or your bank)
- Notes or reflections shared during coaching or learning activities
We do not collect or store sensitive personal data such as medical records unless it is shared voluntarily and directly relevant to your coaching journey.
3. How We Use Your Information
We use your personal information to:
- Deliver and manage our programmes and coaching sessions
- Communicate with you about schedules, materials, and updates
- Process payments and maintain financial records
- Send optional newsletters or resources (if you’ve opted in)
- Improve our services through feedback and internal review
We will only use your information for the purposes for which it was collected and will never sell, rent, or trade your data with third parties.
4. How We Store and Protect Your Data
Your personal data is stored securely on password-protected systems and cloud services that comply with UK data protection standards.
We take all reasonable precautions to prevent unauthorised access, alteration, disclosure, or loss.
Session notes (where applicable) are stored confidentially and separately from contact or payment information.
We retain personal data only for as long as necessary to provide our services and meet legal or accounting obligations.
5. Sharing Your Information
We may share limited personal data with trusted third parties who support our operations, such as:
- Secure video platforms (e.g. Zoom)
- Email and file storage providers (e.g. Google Workspace)
- Payment processors (e.g. Stripe, Mettle)
- Website hosting or analytics tools
These providers only process your data on our behalf and are contractually bound to keep it secure and confidential.
We may also share information when legally required — for example, in safeguarding cases or by court order.
6. Cookies and Website Analytics
Our website may use cookies or similar technologies to enhance user experience, improve performance, and gather anonymous usage statistics.
You can choose to accept or decline cookies through your browser settings.
We do not collect personally identifiable information through cookies without your consent.
7. Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your data (“the right to be forgotten”)
- Withdraw consent to marketing communications at any time
- Object to or restrict certain types of processing
To exercise these rights, contact info@theaffinityproject.co.uk.
We will respond within 30 days of receiving your request.
8. Data Retention
We keep your personal data only for as long as necessary to deliver our services and meet legal or accounting requirements.
Coaching and programme records are typically retained for up to three years after completion, unless you request earlier deletion.
9. Children and Young People
Our programmes are primarily designed for participants aged 18 and over.
Where younger participants (under 18) are involved, we require parental or guardian consent before collecting or storing any personal data.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in legislation or in our operations.
The most recent version will always be available on our website, with the effective date shown above.
11. Contact Us
If you have any questions, concerns, or requests about your data or this policy, please contact:
Email: info@theaffinityproject.co.uk
